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systemsthinking
No blame-and-shame!
Example of a blameless post-mortem.
"Systems design" is a branch of study that tries to find universal architectural patterns that are valid across disciplines. You might thin...
By Donella Meadows~ Folks who do systems analysis have a great belief in “leverage points.” These are places within a complex system (a corporation, an economy, a living body, a city, an ecosystem) where a small shift in one thing can produce big changes in everything. This idea is not unique to systems analysis — […]
Why blame-and-shaming people for missing homograph attacks is pointless.
Nature - Big moves to rebuild the scientific infrastructure are possible.
Don’t blame COBOL. Blame austerity.
The labor of disruption and repair in healthcare
Last week, Owen Thomas wrote a flattering article over at Business Insider on how we handle errors and mistakes at Etsy. I thought I might give some detail on how that actually happens, and why. An…