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The idea of an all-knowing computer program comes from science fiction and should stay there. Despite the seductive fluency of ChatGPT and other language models, they remain unsuitable as sources of knowledge. We must fight against the instinct to trust a human-sounding machine, argue Emily M. Bender & Chirag Shah.
Recent years have seen the emergence of AI tools marketed as an answer to lack of diversity in the workforce, from use of chatbots and CV scrapers to line up
With human therapists in short supply, AI chatbots are trying to plug the gap—but it’s not clear how well they work.