The huge push to multifactor authentication (MFA) is ostensibly to help people avoid getting so easily phished. But are we making the same mistake with MFA and making too much of it too easily phishable? Will we be pushing our organizations and end-users to MFA only to repeat many of the same mistak

The Challenges of Building Healthy Tech for Young People

Special needs children can use the Internet safely every day with the right encouragement, guidance, tailored lessons, and gamification.

On Slack and how it refuses to design for safety.

the complete library of books, blogs, communities, online courses, and many other UX writing resources to give you a focused overview of the field, help you stay on top of the game, or show you the first step into the world of UX writing

Twitter has revealed in its latest transparency report that only 2.3% of all active accounts have enabled at least one method of two-factor authentication (2FA) between July and December 2020.

Good example of friction -- habituation -- counterproductive results

Author(s): Wong, Richmond Y | Abstract: User experience (UX) professionals’ attempts to address social values as a part of their work practice can overlap with tactics to contest, resist, or change the companies they work for. This paper studies tactics that take place in this overlap, where UX professionals try to re-shape the values embodied and promoted by their companies, in addition to the values embodied and promoted in the technical systems and products that their companies produce. Through interviews with UX professionals working at large U.S.-based technology companies and observations at UX meetup events, this paper identifies tactics used towards three goals: (1) creating space for UX expertise to address values; (2) making values visible and relevant to other organizational stakeholders; and (3) changing organizational processes and orientations towards values. This paper analyzes these as tactics of resistance: UX professionals seek to subvert or change existing practices and organizational structures towards more values-conscious ends. Yet, these tactics of resistance often rely on the dominant discourses and logics of the technology industry. The paper characterizes these as partial or “soft” tactics, but also argues that they nevertheless hold possibilities for enacting values-oriented changes.

Parties who design the technologies and platforms on which mobile apps are built and marketed must be brought within the legal accountability framework to close the privacy loop.

TED Talk Subtitles and Transcript: In this practical talk, cybersecurity expert Nadya Bartol brings this crucial topic out into the open, lifting the shame around tech mistakes and offering creative ways to celebrate and reward good cybersecurity habits at work and beyond.