Facebook and Google's push to personalize the news is the latest seismic shift in tech giants’ influence on the information landscape.

The problems with Facebook’s ad tool are the predictable outcome of rudimentary automation coupled with bad human behavior.

Boffins find search quality unaffected

Share Lab uses flow charts and data analysis to map one of the greatest forces shaping our world - Facebook.

And now critics worry about what comes next.

This is part nine of my annual review of the year in ed-tech

Consider a catalog for a small public library that features a way to sort search results by popularity. There are several ways to measure “popularity” of a book: circulations, hold requ…

Algorithms, Like People, Discriminate Too

How close does personalized online advertising get to us as our real persons? Technology ... #schirn #SchwerpunktICH

Talk of Facebook’s anticonservative stance is in the news, but the issue of what news social networks choose to show us is much broader than that. Just ask the anti-vaxxers.

Because gathering information to personalize a customer experience can interfere with the overall experience — with negative consequences for the business — how do we navigate this increasingly difficult territory? What are the guidelines to follow when using data to personalize digital experiences, and how can organizations help people feel comfortable with personalization services that research clearly shows people want?