User-testing ethics.

a creepy music video for drupal

In discussions about privacy and big data and the secondary uses of data, I have observed that a number of distinct concepts are oftentimes confused or treated

Installing a search engine is just the beginning of creating an effective enterprise search system. John Ferrara addresses critical aspects of the user experience often overlooked or ignored.

Requirements gathering techniques explained step by step. If conducted well, the requirements gathering process improves user experience

There are a huge number of vendors and products in the CMS market, and comparing them is difficult. This paper describes tools, techniques and tips for selecting a CMS that meets your needs.

Defining the technical requirements of a CMS effort is just as critical as evaluating the content issues involved. Find out who to talk to, what to ask them, and how to avoid common pitfalls when determining the technical issues at hand.

Improving the federal government’s ability to deliver digital information anytime, anywhere, on any device—via open content—is a key goal of the Digital Government Strategy. A content management system (CMS) can help your agency move to an open content model, making it easier for people to find, share, use, and re-use your information. The key steps

An introduction to the types of content management systems that exist for tech comm and content professionals who need to know the differences between them.

Normal   0       false   false   false                 MicrosoftInternetExplorer4                     st1\:*{behavior:url(#ieooui) }            /* Style Definitions */  table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;}     Information and Communications Technology (ICT) has the potential both to enhance access for people with disabilities and to contribute to creating barriers.    What we now call the digital divide actually began long before the introduction of computers – barriers have existed and still exist today with telephones, television, the Internet and other information technology. It is important to remember that people with disabilities have many different accessibility needs and that there are different ways to make technology accessible and that new accessibility needs emerge as technology changes. This paper looks at the state of accessibility policy in the U.S. in several technology infrastructures that may provide some lessons and directions for increasing inclusive information and communication technologies worldwide. For instance, if the many provisions involving technology in the UN Convention on the Rights of Persons with Disabilities are to have real and substantive meaning, policy and implementation at the infrastructure level must occur.

There’s a fine line between a marketing campaign and a cover-up. The attempt by UC Davis to get its pepper spray incident off the top of Google searches is a case in point.

Wireframes give your page layouts a solid foundation. But what else can they do? Check out different wireframing techniques, tools, benefits and more!